FAQ

App & Web Platform

How do I log into my web platform account?

Click here and enter your username and password.

How do I access my group(s)?

From your web platform dashboard, click “My Stuff” > “Groups” > “(Your Group).”

From your app menu, click “Groups” > “(Your Group)."

How do I access my group resources?

From your web platform dashboard, click “My Stuff” > “Groups” > “(Your Group)” > “Resources.”

From your app menu, click “Groups” > “(Your Group)” > “Resources.”

My PDF resource won’t open in Google Drive. What do I do?

PDF resources may only be viewed in a web browser (safari, google chrome, etc.) and cannot be opened in Google Drive. To view your PDF resources in a web browser, click the three-dot menu button in the top right-hand corner after the resource tries loading in the drive, copy the resource url link (“Copy Link”), paste the link in the url bar of your web browser and click go.

How do I watch the Welcome to PSP video?

From your web platform dashboard, click “My Stuff” > “Groups” > “(Your Group)” > “Resources” > “Welcome to PSP!”

From your app menu, click “Groups” > “(Your Group)” > “Resources” > “Welcome to PSP!”

Or simply do so below… ;)

How do I access my group workout plan(s)?

From your web platform dashboard, click “Groups” > “(Your Group)” > “Plans.”

From your app menu, click “Groups” > “(Your Group)” > “Plans.”

How do I log my workout in the coaching app?

See the “Welcome to PSP!” video above or in your group resources for detailed instructions.

How do I use MyFitnessPal?

See the Calorie Counting PDF in your group resources.

How do I upload progress pictures and videos?

From your web platform dashboard, click “My Stuff” > “Progress Photos & Videos” > “Add Progress Photo/Video.”

From your app menu, click your profile picture > “Progress Photos” > “+” > “Take a New Photo” or “Choose from My Photos.”

How do I edit my profile?

From your web platform dashboard, click “My Stuff” > “Edit Profile.”

From your app menu, click your profile picture > “Edit.”

How do I change my account password?

From your web platform dashboard, click “My Stuff” > “Edit Profile” > “Change Password.”

From your app menu, click your profile picture > “Edit” > “Change Password.”

Further Questions

My question(s) weren’t answered here, what should I do?

Email Coach Bobby and he’ll be happy to answer anything for you.